Not Able to Download Game or Update Via Steam

[Lord_Chris 283]

I'm trying to download Stronghold Legends on Steam and I'm having some issues. It first started with an update (which @ Sir Windows worked out might have been the post October update after Halloween) and I get one of two responses. One is attached below, the other is a could not connect style error.

I know there are some options I haven't tried, but what I have done so far:

• Clear download cache (more than a few times)
• Login/out of steam (a few times at least)
• Hibernated my computer and restarted (more than once, I think - it started a few days ago)
• Change download region (more than once and even to another country in the EU)
• Uninstalling Stronghold Legends
• Renaming the installation directory in C:\Program Files (x86)\Steam\steamapps\common
• Renaming the downloads folder in C:\Program Files (x86)\Steam\steamapps

Uninstalling the game actually made things worse because now I can't download the game anymore.

I know there are a few warning flags, but I'm hoping these are not the cause:

• I'm using Windows 7
• I have another disc version already installed (I had no issues up until now)

I don't think the issue is related to Windows 7 because I managed to download (I think) Stronghold Kingdoms Crusader Extreme HD a few days ago. But the issue also is not related specifically to Stronghold Legends. OBS Studio and I think one more game at least have also failed.

Any help would be greatly appreciated.

[Asophix 158]

Could actually un- and reinstalling Steam work? Or, try moving the installation directory by specifying it to a different location in the settings.

I haven't encountered issues like this, however my Steam recording feature started misbehaving one day and it had some settings stuck, pointing to an older location. I remedied by moving the capture folder, so might be relatable.

[Lord_Chris 283]

I would try this but because it's Windows 7 I think I might get locked out again due to (allegedly) Steam no longer working on Windows 7. Personally I've never had any issues, but I think I would if I was to install it again.

Sorry for the slow response. I've been suffering from Flu.

[Asophix 158]

Speedy recovery, Chris! 🙂 

I read on a random Stronghold game store page that since January 2024, the client only supports Windows 10 and upwards. Due to security risks, it may be worth upgrading to Windows 10, or using Linux for a more seamless experience.

[Lord_Chris 283]

Issue solved: thanks to @ Asophix who sat with me and helped me out this afternoon, I managed to get everything up and running.

It was nothing to do with Windows 7, this was just a nonsense put out by Steam support in order to not take responsibility for fixing their buggy software.

I fixed it by installing on another computer, moving the files over and copying the manifest file for Stronghold Legends. To be fair there was also a Steam Workshop version as well which I had missed, this was causing problems as even though the game had updated, the game was still trying to download what appeared to be a 1.21MB Workshop map which had been updated. I copied and changed the manifest which was set to download and then after a few crashes my game worked. Tp be fair  could probably have used the install already there instead of moving files over from my other PC (the same black error was occuring on launch), but I decided to try this solution instead.

I think I might have had these crashes in the past, so they are not new to this issue but I did wringly assume the game had not downloaded correctly when they occured. I tried a few times and then when I got the Workshop content sorted it all worked. I can't remember if I did anything else but if so I will let you all know.

I also unsubscribed from the file on Steam Workshop, but I don't think this made a difference since I believe the problem was with the client.

[Planewalker 24]

That's a wild outcome. Thanks for posting the end info.